Most Recent Tax Preparer Reviews

Client Review of

Vincent M. Lasorsa, CPA

Horsham, PA

Doylestown, PA
May 6, 2024

Taxes were done on 2/27, but not filed until 4/14 which was 46 days after they were prepared. Taxes were rejected on 4/14 and I was never notified. Extension filed on 4/15 I was never notified. I had to follow up with the accountant on 4/30 to find out what was happening with my taxes & return since completed months back. Accountant laughed & said they were rejected due to a PIN missing (which I provided on 2/27) with all other tax information needed to file. I provided PIN again on 4/30 & preparer placed in wrong area along with rearranging the names on the taxes showing my husband first resulting in a rejection again. I provided PIN again on 5/1 & advised them again I was to be listed first on the tax return. Tax return was finally accepted & being processed as of 5/1. I attempted to discuss this with the accountant on 5/3 and obtain a refund for subpar services provided as these should have been filed at minimum in early March & I should have been notified of the rejection and extension and not chasing them for an update to be bullied and talked over and the staff being blamed for the lack of communication with no resolution or satisfaction for services paid for. I was told it was filed and everything is done, and I should be happy and he considered this finished. I called preparer on 5/6 looking for a copy of my return & W-2's to be told they do not know where they are & must have been mailed. The fact that I had to follow up on this and was once again not ever notified of the issues is not only unprofessional, but bad business along with miss placing personal information that could be stolen and used to steal my and my husband’s identity. If I could give no stars or less than I would.