Client Reviews of Rebecca K. Mangold, EA

We had an appointment with Rebecca Mangold's Tax Service made a year in advance, which they ppd a few days prior and then on the day of the appointment called 10 minutes late to say they couldn't do it at that time. When we objected, Rebecca was unprofessional, yelling at us on the phone. Eventually she had one of her associates do our taxes. The result: we were fined twice by the IRS due to mistakes and ended up owing an additional $500 before fines. When our financial adviser brought the mistake to Rebecca's attention, she again was rude; however, she said she would re-do our taxes by January 2021. She did not. We had to have another tax preparer re-do our 2019 taxes, costing us additional $$$. Mangold did not respond to more than a dozen calls and emails between November 2020 and January 2021 requesting that she make the corrections. She does not demonstrate the professional demeanor one would expect from a tax preparer and former health worker.

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