Client Reviews of Kathy D. Campas Sutin, AFSP, EA, SRTP

Kathy Campas Sutin was assigned by H&R Block to investigate errors on my 2018 tax return, which had been prepared by another Block "expert". These errors have so far cost me thousands of dollars in balances, penalties, interest, withheld tax refunds, and reduced stimulus checks. Nearly two months ago, Kathy asked me to fill out a 2848 form to be able to speak to the IRS on my behalf, which I did. I heard nothing from her for over a month. Three weeks ago I wrote her asking her what she has learned. I never got a response. In the meantime, I decided to do Kathy's job for her and I contacted the IRS myself. The IRS informed me in detail of all the errors made by my tax preparer and how they directly led to the outstanding balance. They also shared that they have no 2848 from Kathy on record. In other words, 2 months after she asked for authorization, she still hasn't contacted the IRS nor therefore found out the details of an open-and-shut case of negligence by H&R Block. Impressive work, Kathy! Meanwhile, penalties and interest continue to accrue on my balance and I am about to be sent to the collections department, so I will be using legal avenues to get H&R Block to fix their mistake.

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