Client Reviews of Myrna McAlpin, AFSP, SRTP

Up until now she was great but I moved out of state and asked her the year before I left if she could still be my tax lady and she said yes of course just email me your w-2s and I can do them. I emailed her my paperwork on February 5th and heard nothing back from her after checking in with her after a week. A few more days went by and she emailed me and told me she received my email. Then went dead on me. I called and text her multiple times and received no answer or response from her. Today 03-02-22 I text her and asked what the deal was with my taxes and she pretty much said that she was too busy to take less than an hour out of her day to prepare my taxes and if I was in a hurry I could go elsewhere. I responded and you couldn't tell me this weeks ago. Like you had me on hold and all it would have taken was you to reply after my first inquiry. I believe because I wasn't sitting infront of her for her to do my taxes that my business to her was worthless. I brought her 2 additional clients when I started going to her and if this is how she is going to treat her clientele then she doesn't deserve my business. My concern is instead of just saying hey I don't have time to do your taxes (after I first reached out to her to ask about them) please go elsewhere she let me wait a whole month before responding to me. That is unacceptable. I could have had my taxes done weeks ago. But no she wanted to play games with my money. What a joke.

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