March 10, 2021
I contacted Mr Isnel on 07/15/2020 for my 2019 taxes. Because it was almost the deadline to file I made sure he could do it in time and he assured me he could. He then asked me for all needed information, which I provided. I thought he submitted my return on 07/17/20, but he informed me that he filed for an extension, which is understandable, and it was approved. He assured me he would submit my return on 07/20/20, and this is when I received copies of the form I thought was sent to IRS. I then contacted IRS a few days later to work on payment arrangements. They could not see my 2019 return, but both the agent and myself assumed it was just too soon. I regularly checked my IRS account and never saw updated information for my 2019 taxes. I tried calling Mr Isnel who assured me everything was fine. Fast forward fo December 07/2020 I started getting really worried because it was just too long for my information to not be showing on my IRS account. I get into my account and it says the due date for my 2019 passed. I sent Mr. Isnel a screenshot and he said I must be in the wrong website, which is ridiculous. From that day until the beginning of February 2021 he has been assuring me that everything was fine and IRS had issues, which was true, so I trusted him. However I asked for a better proof that my taxes were submitted, and he told me it will send it to me, but never did. This is when I started to get really suspicious. On 02/23/2021 I logged into my IRS account once more, and surprise surprise my 2019 tax return is showing, but with 02/10/2021 as a receiving. I texted Mr. Isnel to get an explanation because I KNOW, from filing my taxes myself since 2011, that it does not take 8 MONTHS for IRS to reveive taxes return. I got a very condescending text in reply. All he needed to do was check when I was reaching out during all these months and recognize his mistakes. Because of this man's shady ways I am out of the $175 I paid him and IRS charged me a fee of $562.14 for failure to file my taxes. I should not be the one responsible for this charge and this man should not even be able to be in this profession. He was trying to take advantage of the fact that he thought I did not know anything about taxes. I cannot imagine how many people were fooled by Isnel. Do not trust him at all. His ways and responses are disgusting and I am reporting him to IRS.