The Worst Tax Preparer Reviews

The worst customer service I have ever received in my life. Not to mention taxes were done incorrectly. Tried many times to get a hold of her and will not answer any calls or texts. Do yourself a favor and avoid dealing with IRS problems. Instead of getting a refund now the IRS is charging me $1,900 due to incorrect information on my tax return.

Made repeated mistakes on tax forms which has delayed me receiving my return by over 3 months. Has refused to issue a refund for his POOR service.

This man is a fraudulent person and will wait last minute to file your taxes. It’s now November and I still have no money.

Do not be fooled by his frail old man talk. Untrustworthy. Screwed my returns. Now dealing with IRS penalties due to this incompetent person.

As of November, my taxes have not been filed. Despite repeated attempts to communicate and follow up, there has been no progress on my tax returns. The lack of communication and transparency throughout this process has been concerning. It is evident that Dae Kim has not met the expected timeline for completing this task. Based on my experience, I would hesitate to recommend Dae Kim for accounting services, particularly for timely tax filings.

Michael agreed to do our taxes via email on Feb 9. We have 1099, investments, LLCs, etc. Long story short the lack of communication costs us thousands. We uploaded all our personal and business information into his portal app on Feb 9. He never acknowledged receipt to those being uploaded, asked questions, had a meeting...we followed up several times (2/13, 2/22,2/23) to confirm he was all set and got our documents...radio silence... On April 18 (one day before the due date) I emailed asking for an update because I haven't hard from him in over two months. He emails back admitting he misunderstood what we hired him for and he thought it was just personal taxes...so it was clear he never opened his portal or emails to review our information until one day before due date...realizing he was in over his head he did a poor job and we are now paying the price. On the due date he calls me and I pay - or so I thought - a large amount over the phone with Michael until i could set up a payment plan..it never went through so a few days later I followed up...crickets. I actually thought he was ill or dead because it was June 6 at this point and he was zero help to us and we still didnt receive our 2022 documents outlining our taxes. The way I got his attention was I messaged, I think his wife, on Facebook on June 6th. He still didn't pick up the phone to call me...he answered via email saying "I dont know why the IRS didnt take your payment..." we didnt get our tax returns until June 28th...we have been working with another accountant to get them amended and it has cost us thousands. I am trying to submit all kinds of forms trying to get money back that could have been avoided if he did his job OR said I cannot take on this level of work. We outsourced this service because we could not manage it and were expecting some guidance as well.

Stay away like fire, a thief and a great liar

Extremely unsatisfied with Broughtons handling of my mother's estate as trustee.

If I could offer no stars I would. Melinda Mills met with us and promised to complete our taxes in July. It is now November and she has stopped returning our calls and messages. She gas our tax papers and personal information and will not return them. She responded once stating she would finish them Oct 12th after 8 weeks of completely ignoring our messages and has not finished them nor responded to us about returning our property. She is unprofessional and unethical and at this point we are considering filing fraud charges against her in an effort to get our property back so we can file our taxes.

Horrible communication. Totally ghosted me and wouldn't return my multiple attempts at communication about filing my taxes. Now I'll have a penalty because she dropped the ball and left me hanging. I WOULD NOT recommend Carla DeWitt to anyone.

I have told Tom to not contact me after 30 unsolicited emails. He has not followed my wishes and still contacts me and my family. Stay away from him because he clearly cannot understand clear defined directions.

I have had the displeasure of working with Zenaida Faller from Block Advisors. After having a meeting scheduled with her in March 2023 to review our taxes, our meeting was cut short because she was too busy. Ultimately she was unable to process our taxes in time for April 15th with no reason given. Instead, she requested an extension. I incorrectly assumed the extension was to give her another week or two to complete the process. Instead she completely ghosted my wife and I for MONTHS. We didn't get her on the phone again until July, where she promised to have an update for us at weeks end. Once again, no update, no response to calls or emails, nothing. Finally with the deadline literally less than a day away, she has the gall to avoid our calls and emails after MULTIPLE attempts to get this resolved. Worst most unprofessional CPA I could ever imagine using. Block advisors were also extremely difficult to work with. Their team were always too busy to take our call and talk through what was happening. Do not trust Zenaida or HR Block with your money. Absolutely not worth the risk of having to pay a penalty due to taxes being filed over SIX MONTHS LATE.

Sherri Fong omitted critical 2021 Taxable Dividends on our Tax Return resulting in owed taxes to IRS. I know I’m liable for this added tax however Sherri Fong has made no gesture or taken any responsibility for compensating us for the Penalties and Interest accrued due to her errors. Sherri Fong only communicates with her clients via text or emails and hasn’t responded to any texts we’ve sent her. IRS notified us of this situation in March 2023. March was last text received from Sherri Fong. Very Unprofessional. Very unprofessional

Avoid at all costs. The Tax Defense Network Mark Giles is involved with charges inflated fees, subcontracts out the client’s confidential financial documents to subpar useless people who are, in no way, “professionals.” This firm has limited to no contact with the clients, does not return calls, emails, origin documents or unearned fee. Many horrible reviews about this organization and their shameful practices.

This was the worst experience from the start, i was brought in by her colleague Thy Jones. Was told 1k initially then after when finished the bill increased by 2500$. So all together my bill was 3500$ for 1 year of business taxes. Which she didnt complete, only gave me a p&L statement which was not apart of the agreement. I am currently taking her to small claims court.

Extremely unprofessional, unreliable, careless and negligent. Caused me so many problems with IRS and state because he didn't do what he was supposed to do.

Jackie will take your money and not do your taxes properly. I’m going on 10 months of her ignoring my message and refusing to fix my taxes… STAY AWAY FROM THIS LADY

Honestly the worst. He will belittle you and be so rude. When I went he was so rude to me and my auntie. He saw his little she made and acted like she was not important.

So I'll just start at the beginning of my working "relationship" with Kathy. At first I thought she was going to be the answer to my prayers for a good accountant / bookkeeper. We agreed that she was going to do my monthly bookkeeping and then my taxes when they came due. The next few months were a little odd because I never received an invoice from her for the monthly bookkeeping, I had to actually reach out a couple of times and inquire about the bills and where we were at accounting wise. She said that everything was going good and that she would "try" and get me a monthly invoice, which never happened. Before 2021 taxes were finalized, I called for some advice about buying a new truck for my business. I needed to know what my tax obligation looked like before I purchased the truck. She told me a dollar amount and based off that information I purchased the vehicle. When it came time to sign off on the taxes my tax obligation went up almost $6000. I called and asked her why and how they went up so much in such a short period of time. Her response was that they need to re-categorize some things and that they were giving me 100% credit for business meals, she said that I was only allowed to claim 50%. (Which is not true for tax years 2021 and 2022, the Federal Government was allowing 100% deduction for those two years due to Covid.) I bit my tongue and moved on. Still not receiving any monthly invoices other than what I owed for the tax preparation. Reached out multiple times throughout 2022 and was told by one of Kathy's employees that they needed monthly bank statements or access to my bank account on-line. Which I gave them a log-in for my bank. This employee received it and logged on, confirming that it was all they needed. Again, months go by and no contact or invoices. We are now in 2023. I am now an LLC filing as an S-corp (per Kathy's recommendation), so I'm assuming that it's important to stay on top of things. I reached out again to Kathy and inquired about the invoicing and where things were at with the accounting. She responded with "You were supposed to get us access to your bank last year and you never have, so nothing has been done". Never mind that I got them access in the beginning of 2023 and have the email chain with her employee verifying as such. She then said that she was mistaken and would look into it. A week goes by and all of a sudden she emails me asking about my S-corp application, wondering if it was approved. I told her yes and that her employee was aware of it as well at the beginning of 2023. She then proceeds to throw together my taxes for 2022 and tells me to sign them, "they need to be filed by September 15th." She had questions about some debits in the business account but never received the answer to those due to the fact I thought we had until October 15th to file. She just moved everything to "supplies" and threw the tax forms together. I sent her an email listing my concerns about how things have gone up to this point and was looking for some answers. She filed the taxes and quit. Now I have NO idea what has been done or what NEEDS to be done. I'm now in the race to find another accountant that can come in and clean up her mess. By the way, that truck I bought? I had to sell it immediately for a $2500 loss. This "accountant" has potentially cost me thousands of dollars by leaving me high and dry the way she did. My next step, filing a complaint with the Oregon Board of Accountancy. If you're in the market for a new accountant, go somewhere else.

Would not recommend if you want your taxes filed. My taxes didn’t get filed and I found out when the IRS didn’t have record of my return. I thought it was a mistake and I tried give them time to make it right. But, when I called, their computers were conveniently down (they were lying) at that exact moment. They said they’d call me back when they were back up. I said ok and gave them time but didn’t receive a call. So I texted and then had no response there either. I made multiple attempts so that it wouldn’t come back on me but I get no response (although I’m sure I will cause of this).