Client Reviews of Sonia De Hoyos

TERRIBLE service. My boyfriend has gone to her for the past 3 years, so I tried her this year for myself and i received 1k less than I was quoted and signed for. Same thing for my boyfriend; but also she apparently put in the wrong bank account information this time around, not sure how or why- he’s had the same bank account information each year he’s filed through her. It has been a month since the irs app stated he received the return in the bank account on file and he still hasn't got anything. Sonia has not communicated with us what so ever. She will not answer our phone calls or emails just to simply let us know what is going or what she is doing to help us instead she has had an attitude with us complaining that “all we want is money”.which if she had done her job correctly in the first place, we wouldn’t be having to ask her for OUR money. We haven’t even called her but once every two weeks(for no response) for her to be unprofessional and inconsiderate. So we are basically waiting and waiting to see if it will hit his bank account or if he will be sent a check in the mail. Very unprofessional service. Definitely do not recommend and will NEVER go back to her again.

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