Client Reviews of Mark Schou, CPA

My husband and I have been clients of Cornelius, Schou and Leon for over 30 years. In May I received a letter from the IRS indicating that I owed more money. I took the letter to their office. After a few days I received an email from Mr. Schou stating that it had to do with the 2021 estimated tax payment and he ask if I had any documentation about making payments. I emailed him back stating that I had communicated to the tax preparer (his son) no payments were made in 2021. I never received a response from him. After many days of calling and emailing I went to the office. Even though he was in the office and available he refused to see me. In my opinion this was very unprofessional and caused me many days of emotional distress. I have never been treated so rudely by a professional. Not sure what my options are but I will pursue whatever avenue available to make his unprofessional manner of dealing with a longtime customer known. I understand we are not high valued customers but just being respectful of another person is not to much to ask.

Services provided: