Client Reviews of Lynn H. Jones, EA

I hired Lynn H Jones on 4/2/20 to provide the service of filing my federal and state taxes, and send tax returns for some past years thru 2019 (the current tax year), as well as determine what taxes I owed and arrange a payment plan with the IRS for any back taxes. I paid him a retainer of $1,000. As of today 8/23/20, 5 weeks after the 7/15/20 tax deadline, he has not sent me any tax returns. I have demanded the 2019 tax return in email at least 7 times. I also called him multiple times but he doesn’t answer his phone, doesn’t have an outgoing greeting, and doesn’t supply a voicemail system for callers to leave a message. In the last communication I received from him 8/19/20, 5 weeks after the 2019 tax deadline, he admitted that he had not processed my 2019 tax return. He also volunteered the information that “a number of returns have not been completely processed including yours.” Finally I demanded my money back on 8/20/20. He ignored that too. Today I filed an Ethics Complaint against him to the National Association of Enrolled Agents. I also filed a complaint against him to the IRS, and reported him to the BBB. It's an ongoing ordeal. So sorry I ever crossed paths with this guy.

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