Client Reviews of Nichole Coutant

This was the absolute worst accounting experience I have ever had. Not only did Nichole fail to properly submit needed forms on my 2019 tax return she has completely blown me off and ignored all requests to obtain copies of the corrections that she supposedly have made. I have sent well over 20 emails and text messages to her I am now at risk for losing my health care tax benefit because she has failed to return my phone calls and submit to me proper documentation so that I may re and state my health insurance. Not to mention prior to covid this held up my return. She was quick to cash my check for services never rendered. I have been forced to hire a another accountant to have this fixed, but am still worth out my form 8962, that she claims to have submitted. One of our last phone calls months ago, I asked her to take a picture of the form and send to me for my records, she said she couldn't and would email to me...its been almost a year and I've never gotten it. I'm appalled at this and will be filing abnormal complaint as well as legal action to get monies back I've had to put out to hire some one else, and money I have to pay upon losing my tax credit for health insurance.

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