Client Reviews of Vincent A. Capizzi, EA

Beware of this accountant. He is careless with your taxes. I dropped off my taxes with a detailed note of what I was dropping off. He must have ignored my note completely because he did not fill out the paperwork for my health insurance. I did not get my taxes back yet. In November if 2020 I received a letter from the IRS explaining how I was missing these documents. I called vinny immediately and he pretended he didn't know that I gave him the forms to fill out when I asked him why he didn't send it in, he also said "oh that's a pain to fill out" so clearly he was lazy to fill it out. The letter from the IRS said I had 20 days to respond to the letter. After 15 days he still did not complete the form!! Finally on the 19th day I was able to pick it up from him. It is now February of 2021 and I have still not received my taxes back, because of this I am not able to get health insurance because the marketplace won't give me any tax credits because my taxes are still being processed. Along with this I am unable to get my stimulus check. He caused me extreme financial damage. Not to mention he also did my 85 year old grandmother's taxes wrong too and she is still waiting for hers. My family has been going to him since the 70s... Terrible accountant... I will never go back to this person.

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My taxes were filed in February, and come August, still no return. When called to confront Vincent Capizzi about this and ask for help, he was extremely rude and standoff-ish. He rushed me off the phone and told me “it’s just processing, you need to wait” and told me if I was so concerned to call the IRS, then gave me a number that leads to an automated message. I believed him for about a month, then realized the IRS says it should only take six weeks to process, unless there’s an issue. After waiting all of eternity to get in touch with the IRS (I literally had to Google how to beat the system and talk to a human), they were so shocked and said he should be stripped of his license. The IRS was actually horrified that it was an accountant who did my taxes. They thought I did it myself because of how poorly and careless Vincent filed my taxes. They said that they couldn’t believe a professional did it, the information was mostly blank, sporadic, and wrong. Mind you my family has been using his services for about 20 years. NEVER again. I can’t get over how rude he was to me, I’m a 23 year old woman. So after I finally confirmed that this was all his fault, I call to let him know and again he wants nothing to do with it or me. The IRS instructed me that he needed to fill out an amended tax return, so I still needed his help. It’s now October and he finally did this form for me yesterday. So after waiting six months for my return that was not coming, I had to wait an additional two months for him to fix his mistakes, and now my new form will be taking SIXTEEN WEEKS to process. I should be receiving my 2020 return before my 2019 because of this mans unprofessional demeanor and carelessness when it comes to his clients forms (that is, once I find a new accountant). Please save yourself time, money, and frustration by going to someone else. I never once received an apology, a refund for the cost of his services, or any form of compensation for this nightmare. Never again! Would give zero starts if I could.

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