Client Reviews of Patricia Castaneda

the worst and most unprofessional person, he made a mistake in putting my name, and the taxes after three weeks did not appear as if they had been submitted, when I asked her and I had already consulted with another person, about credits that he did not give me, She decided not to give me credits that I legally qualified for, just because she didn't want to, when I asked her not to submit my taxes and better cancel them, because I knew there were more things that had to be added, she didn't care, she corrected my name and submit them after 3 weeks,and without caring, I did not agree, when I told her why did she do it if I did not authorize her and I told her not to do it, she said that three weeks ago I signed her and that she could do whatever she wanted, but this was after 3 weeks and after she did mistakes,truly racist and unprofessional, now I will have to sue her,and someone else is correcting my taxes

Services provided:

Thsi is the worse and unproffesional experience I have ever had with a TaxPrep- Incompetent, made multiple mistakes, mistyped social security number and took over 30 days to get back to us because she had failed to submit documents after receiving payment. Ms. Castaneda failed to return phone calls and emails in a 3 week period- never use this service again.