Client Reviews of Deana M. Arnold, CPA

If I could give 0 stars I absolutely would. Before filing with her I made it clear I wanted my daughter to be claimed on it. She said she understands and would make sure she was claimed. After everything was filed amounts seemed much lower compared to previous years of claiming both my kids. I asked her if she was sure everything was done correctly, as the paperwork I had filled out and sent had my daughter claimed on it. She said yes it was. I further researched it until I saw all the paperwork she filled out and filed did not have my daughters name anywhere on it. So because she did not claim my daughter I missed out on more than $1000. Then after a month and a half of waiting for my state taxes they reached out to me and they said my state was not even filed correctly either and they have to deduct hundreds from what she told me I would receive. Now I have to wait yet again more than a month for my money that would have been greatly helpful while my work season is slow and hours are cut. When I approached her about these she blamed me for her mistakes saying I should have checked her work properly. If I was a tax professional I would be able to understand more about the paperwork filed to the irs and would be able to do so but this lady went off because she couldn’t admit to her own mistakes filing and the hard place she has put me and my family in during this season.

Services provided: