Rancho Cordova, CA
May 1, 2024
We loved Tony’s personality, but she has made several careless mistakes. The First time our taxes were prepared by her, our kids Social Security number was incorrect. I didn’t think much of it then, this year she incorrectly calculated our taxes and our refund was 4000 less than anticipated. Additionally, Our direct deposit account information was incorrect. Upon contacting her, She was not responsive. After numerous attempts to contact her and make appointments to no avail, she sent a corrected tax return, but there was no contact thereafter. Also made an error on my parents tax return. She put the incorrect Social Security number for my father. There is no apology or an acknowledgment of error, an amended tax return was provided, and that was it.
