Summerville, SC
April 10, 2024
We have used Sharon for the last 16 years. This year things seem to have gone bad very quickly. We had our taxes done on January 29. We never got a refund on our federal taxes and calls and emails to her went unanswered. My husband finally went by her office and she told him that there was a glitch in the system, and that some of her clients taxes that were e-filed did not actually go through. I don’t know why she never bothered to call us or email us and let us know this, we still would not know had he not gone by there because she was not volunteering this information. She told us she would re-submit our tax return electronically a second time. A few more weeks went by still no refund and a call to IRS confirmed that they had no tax return being submitted this year. My husband went by the office a second time to let her know that it still had not been filed and told her that we would pick up a copy of the taxes and mail ourselves. The day after he picked up the hardcopy of the taxes , we got a package from IRS where they were returning the taxes back to us because one of the signatures was written in the wrong spot. The only problem is that neither of the signatures on our tax returns were ours. She had signed our name in our taxes back in February and mailed them in herself, but did not see fit to tell us that she had done this. A simple phone call or the truth to us would have been sufficient. If there was a problem filing taxes electronically all she had to do was contact us to come by and sign our tax returns. According to other online reviews I have seen, we are not the only people that have had a a similar problem with her this year. Please confirm with the IRS that they have a record of your tax returns to avoid any penalties. I am not sure if someone else signing my tax return is legal or not, but it definitely is not appreciated