Most Recent Tax Preparer Reviews

Sharron Bailey is the RUDEST person I have EVER encountered on a BUSINESS call. Her tone and demeanor with me over a business call was tacky uncalled for and massively disrespectful!! She only accepts customers who she feels are worthy of her low grade unqualified back alley excuse for tax services. She is an ill-mannered individual and is extremely unfit to work with the public. I would NEVER recommend her to anyone for anything. Save yourself from this incompetent and highly unqualified person.

Horrible customer service.

The actual tax service is good. I had a 1:30 appointment and sat around for over an hour and a half! They don’t honor your time, why even have appointments in the first place. Don’t recommend unless you want a 30-45 minute service to be more like 2.5 hours.

I am deeply disappointed with Matt's services. He completed our taxes in 2020 and 2021. I got a referral from a friend to use him. My husband and I had a very simple tax situation in 2020-21, so all that was necessary was simple email communication. Our taxes were even simpler in 2022 (why we used Turbo Tax for that year). In 2023, I approached him about helping us out again, and he said he could. I uploaded my documents and he sent our free quote, which was about $200 greater than in previous years, due to the complexity of our tax situation, which I agreed was fair. By this time, we had both had job changes and we'd had a daughter. I expressed that I'd like him to wait before starting, because we had a problem with my husband's income. He had received a 1099, but was being improperly classified as a independent contractor, when he was very clearly a full time employee. So I told Matt we needed to sort this out with the employer before proceeding. He did send me a few lines of advice - suggesting ways to remedy the situation and explaining the main expense difference between @w and 1099 (the social security tax cost). Before I saw his explanation email, I expressed I'd like to chat over the phone to explain our situation more, and to see what he suggested. His quick response was, "I really have laid it all out to you, sorry. I don't want to talk more - if employees at that gym are getting benefits, then negotiate for some of that, too, or the cash equivalent." I will be taking my business to an accountant who is willing to talk over the phone to better understand a client's tax situation. It's unacceptable and unprofessional to respond that way to the suggestion of a phone call with a paying client. After I expressed that I didn't appreciate his unwillingness to talk over the phone, he even said "I've gone way beyond what most tax accountants can or will do, already. This subject is tedious and I've given you all the help I have on the subject." We'll see about that. I find it hard to believe there aren't other CPA's who are willing to talk over the phone to fully understand their client's tax situation. I also realized, this year I've got a new job, and Matt didn't even ask me if I work remotely or not. Which I do, 3 days a week. If I'd gone with him he would have missed that entirely. I will be looking for an accountant who actually cares about his clients well being. Thankfully I saw this behavior before paying him! 10/10 would not recommend Matt to anyone who values customer service or peace of mind in the tax filing process.

I hired Ed for tax services, needing help for the past 3-4 years because I was pregnant and needed assistance. I paid for four years' worth of tax returns, but Ed didn't deliver all the returns. He complained that dealing with the IRS was too time-consuming and he was too busy. This was frustrating because I had paid him for his services. His unprofessionalism was evident when he insulted my brother as 'old fart'. Despite recommending him to my family business before, I regret doing so now. I advise others to consider alternative tax services to avoid the hassle and additional costs I faced.

Trying to get last 2 years tax returns for my Mother, which Rebecca said she would only do by mail and not electronically, but still haven't received them even with follow up emails. She has completely ghosted me. My business accountant who sent her a secure portal to upload those files has not received them either. She was helpful over the years, but this is just puzzling me. My mother also had to pay a fine to the IRS and Rebecca said she'd send a short form which would alleviate that issue. never got that as well.

I am very happy that I found Dimov CPA to prepare my family's personal taxes. We had some complications since we have foreign investment, however Dimov CPA was able to provide a great advice and maximise my refunds. Xintian Wang from Dimov CPA provided best class service, always responsive within several minutes, made us feeling impressed with the quality, efficiency, and final results - every single time. We worked with Dimov CPA for 2 consecutive years and we will definitely come back in another year!

If you are looking for someone to withhold documents from your tax return and not inform you this is your guy. If you are looking for someone to submit your taxes without signature of approval this is your guy. If you are looking for a guy to lie on your taxes to provide you less money on your return THIS IS YOUR GUY. He took advantage of me as a college student who pays everything herself from college tuition to rent to bills to groceries etc, completely took advantage and went behind my back when I declined his service after catching he was going to submit my taxes without certain tax documents but even when declined and no signatures to approve his estimate and documentation he submitted anyways. I hope karma is in the works for you and I hope you learn better communication and advising your client's with honest service and not abuse of power.

DO NOT use Gloria Wu BWX & Company CPA for service. A very crazy lady that has a very bad temper with attitude and very irresponsible. Easily irritated and as soon as you make her unhappy she will cut you out and not even take care of the rest of the works. They are also very slow in doing tax returns, giving you tax return the day before due date and even late filing for one year of our tax returns. They make employees work OT like crazy with a fixed salary trying to get the most profit out of each employee. Super small firm too. I will make sure all the people I know know about the bad reputation of Gloria Wu CPA.

He did a really good job on my taxes he was fast and convenient!! He also worked around my crazy work schedule of 12hr day and 7 days a week we did most of it over the phone/text/email. I already got my refund back and I will be using him next year and I refer him to everyone who needs a legit tax guy!

I was referred to Dennis 4 years (2021) ago to help with our Denver rental property and personal tax returns. I am pleased to share that my experience working with Dennis stands in stark contrast to the other reviews from 2013-2014. He's done a great job. I often explore opportunities and scenarios which result in me sending an inquiry to Dennis for tax implications/considerations - he has always been willing to add additional value by sharing his knowledge and insights with me. He has always responded to my inquiries promptly.

We filed our taxes online and the h&r block software wouldn't let us review or submit our taxes after having already paid for the services. After a month of run around over the phone from different tax pros and tech support, no one had any answers for us so we set an appointment to go in. The tax pro we were assigned was also clueless on how to help with our dilemma when Vicki Ward then kindly stepped in and offered her assistance, and we sure are glad she did! She took our problem head on and spent 2 hours of her time on the phone with different contacts to help us get a refund on the services unrendered and get our taxes filed properly. This type of action speaks for itself. In addition to her kindness, what really set her apart was her genuine care and determination to get us through our conundrum. It was evident that she truely wanted to help us and not just make a profit. She took the time to understand our individual situation and tailored her services to meet our specific needs. I would highly recommend this tax pro to anyone looking for assistance with their taxes. With their kindness, determination, and genuine care for their clients, they are truly a rare find. I am so grateful for all her help and will definitely be working with her in the future!

Henry A. Young failed to perform his job duties of reviewing the tax return after his employee Michael Byrne prepared the return. Michael Byrne is a female and she incorrectly inputted my address, incorrectly inputted the spelling of one of my children's name, and inputted the same child's date of birth incorrectly which caused the IRS to reject my return and my refund advance. I was never told about the rejection and my return was resubmitted without my permission. When I went to the office to discuss the issue Michael Byrne became very unprofessional when I pointed out the mistakes, refused to provide an update on my refund advance, refused to assist any further, became verbally abusive, allowed her boss Henry Young to scream at me to get out of the store and proceeded to call the police to have me removed and refused to assist with their mistakes. Also Henry Young tried to have me arrested for getting a Sprite that is for customers to retrieve on their own and after the police officers arrived I witnessed Michael Byrne recording the officers and me with her cell phone. This incident occurred in front of another employee and a couple Henry Young was supposed to be preparing taxes for. Very unprofessional and embarrassed me publicly as well as having butchered my tax return without an apology or correcting the issue.

She is great and efficient. She's also very reasonable with her prices. She is legit and she been doing my taxes since I moved here. I love Mrs. Carolyn.

Maria has been doing my taxes for a while now, everything is always smooth and she is great at making guests feel comfortable. I highly recommend!!

DO NOT PREPARE YOUR TAXES WITH THIS FRAUDULENT PERSON!! SHE HAS BEEN FILING TAX RETURNS WITHOUT PEOPLES PERMISSION AND POCKETING THE WHOLE RETURN NOT TO MENTION HER "FIANCE" IS ON MEGANS LAW AS A REGISTERED OFFENDER! STRAIGHT FRAUD IS ALL THIS WOMAN KNOWS. SHE WILL STEAL YOUR WHOLE TAX RETURN, FILE WITHOUT YOUR KNOWLEDGE AND PERMISSION STEAL YOUR DEPENDENTS ADD RANDOM DEPENDENTS THAT BELONG TO OTHERS STAY AWAY!

I have been using this person for three years and every year she has messed up my taxes to the point that IRS is saying that they are showing no tax returns. She owes me money and I paid her a lot of money and she has done nothing when it comes to my tax reports as matter fact, she’s missing major items like the sale of my home the buying of my home she is very Invasive and she does not answer the phone calls. She also is very much someone who always is trying to hide from what you’re supposed to do. I want her removed.

Do not trust this person at all, he has a business partner and they just go around stealing from people, I worked at one of their so-called companies that they dissolved and received no pay stubs or W2 to do my taxes, they had no workers comp on employees getting on roofs, they burned over 16 people and $100k and deserve to be in jail.

Been using this service for years. Best in performance, reliability, customer service. None better to my knowledge!!

This person is a fraud. Paid Diane for service to help resolve issue with board of equalization and she lied saying it was resolved. In the end, it resulted my account being locked and I did not receive any refund from her. No integrity at all, making all CPAs look improper.